Is the sample fee refundable?
Yes, we guarantee to refund your money after your order is placed.
Can I customize the products?
Yes, we provide multiple customization options.
Are your products BPA-FREE?
Yes, our products are 100% nontoxic, BPA-free and lead-free.
Do you have any factory inspection?
Yes, our factory has passed many strict factory audits by famous third-party companies and organizations..
What’s the material of your products?
Our products’ are mainly make of stainless steel, plastic, Tritan™, PP and so on.
Can you do smaller orders (less than MOQ)?
Yes, we also accept a smaller quantity as trial orders.
We'd like to visit your factory, is it possible?
Sure! You are warmly welcomed to our factory to pay a visit and have a faces-to-face negotiation with us!
Can you provide OEM service?
Yes, we can provide OEM / ODM services.
Are you a trade company or a manufacturer?
We are a manufacturer, and we've been being in this business for more than 10 years.
I have my own logo, can you help us to do the logo on the item?
Yes, it's our pleasure to do it for you.
How much is the freight charge for the sample?
You have 2 choices: 1. You send us your freight collect account (UPS, DHL, FEDEX, SF), but It’s more expensive 2. You paid us freight cost, It’s cheaper
What's your sample time?
There are 2 situations: 1.Samples in stock --1 day. 2.Customized samples--5-7 days
What's your usual packing?
Our usual packing is opp bag + white box.
What's your daily output?
Our daily output is 4000-6000pcs.
What's your delivery time?
Our usual delivery time is about 25-30 days. It’s depends on the quantity.
What are your usual Trade Terms?
Our usual Trade Terms are FOB / EXW.
Where is your FOB port?
Our usual FOB port is Guangzhou/Shenzhen.
What are your payment terms?
We usually accept payment terms below : 1.30% deposit by T/T, 70% balance before shipment 2.30% deposit by T/T, balance to be paid by sight L/C. 3.100% L/C at sight
What's your MOQ?
Our MOQ usually comes to 3000pcs